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Hi, I’m Rio!

A senior product designer based in the Bay Area specializing in innovative human experiences.


 

Featured Work

 

Etsy

Senior Product Designer

Designing buyer-friendly communication for Fulfillment’s Estimated Delivery Dates.

 

 

eBay

Product Designer

Post-transaction disputes flow adds seller features to the multi-file upload and text form.

 

 

eBay

Product Designer

A multi-platform design enabling in-house buyer foreign exchange processes.

 

 

eBay

UX Designer

Leveraging a cross-functional team workshop to design an empathic feedback experience.

 

 
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Oak & Thread

Project Manager & UX Designer

An original e-commerce design that provides a frictionless furniture shopping experience.

 

 

Austin Humane Society

UX Designer & Researcher

A responsive website redesign for an animal shelter non-profit organization.

 

“Rio is an exceptional talent. As a product designer at eBay she keeps the user at the core of her process. She takes complicated experiences and simplifies them for our users. From the project’s concept stage to its engineering team handoff, she helps the team win in every way she can.”

- Sara Strong, Payments & Protections Director, eBay

 

I create solutions that empower people to feel engaged and delighted. In cross-functional partnerships, I discover ways to design effortless interactions.

With my curiosity of the world I’ve lived, studied, and worked in three countries. I enjoy meeting new people, sharing ideas, and developing skills. On weekends, you can find me crafting or gardening.

 
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Effective Problem Solver

Attentive Team Leader

Design Idea Champion

 

UX Skills

 
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Product Research & Data Analysis

  • User Persona & User Insight

  • Workshop Creation

  • Feature Prioritization

  • A/B Testing

  • Surveys & Interviews

  • Sprint Management

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Ideation & Information Architecture

  • Empathy Maps

  • Storyboarding

  • User Journey Maps

  • User Tasks & Flow

  • Card Sorting

  • Design Systems

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Wireframing, Prototyping & Testing

  • Sketches & Wireframes

  • Content Design

  • Localization Review

  • Accessibility Evaluation

  • Mockups & Prototyping

  • Testing & Iteration